Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days after that. Total delivery time is typically 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your cold plunge or sauna every step of the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on your destination and package size.

We want you to be completely satisfied with your purchase. If something is not right, please contact us within the return window outlined in our Return Policy page. Our team will walk you through the process and help arrange a smooth return or exchange.

Absolutely. If you decide a different cold plunge or sauna model would better suit your space or needs, reach out to our team. We can help coordinate an exchange, provided the original unit is in its original condition and packaging.

Power requirements vary by model. Our infrared saunas typically use a standard 120V household outlet, while some larger barrel saunas may require a dedicated 240V circuit. Each product listing includes detailed electrical specifications, and our team can help you confirm compatibility before purchase.

Space requirements depend on the specific model you are considering. Each product page lists exact dimensions including clearance recommendations. If you are unsure whether a unit will fit your intended area, send us your measurements and we will help you find the right match.

Sales tax, if applicable, is calculated and displayed at checkout.